Substance Use and Mental Health Issues
Orange County Crisis Call Center
- the ability to screen for substance use disorder
- complete New York State’s required LOCADTR tool to determine substance use disorder level of care
- schedule an appointment for persons in need of substance use disorder treatment
The mobile response was previously a mental health response, but will now be available to individuals in need of assistance across all three disability areas (Developmental Disability, Mental Health and Substance Use Disorder). The Mental Health Association will also have the capacity to dispatch certified peers, including three FTEs of peers through Independent Living, Inc., who are dedicated to this project, to assist individuals in connecting to, and navigating, the behavioral health system. Independent Living and Access Supports for Living will report all outcomes to the Mental Health Association and the Mental Health Association will follow-up with all callers to determine if their needs were met, and if appropriate, ensure engagement in treatment services.
Click link above for details
New Urgent Care Centers
for Mental Health and Substance Use
Call Access: Supports for Living at 1-888-750-2266, option 2 to inquire about current protocol due to Coronavirus.
Two mental health and substance use urgent care centers have opened. These walk-in clinics are open to adults and children
Access: Supports for Living
Locations: 16-24 Union Street, Middletown
21-23 Grand Street, Newburgh
Monday-Friday: 11 a.m. - 7 p.m.
Saturday-Sunday: 9 a.m. - 5 p.m.
Psychiatrists, licensed therapists, registered nurses, peers, care managers are available on site.
After checking into the Access urgent care center, the patient will go to the "living room", a place for the patient to chat with a counselor. Then a nurse will assess the patient to be sure there are no underlying medical issues. Following the health exam, the patient will meet with a therapist, with their family and support system if they wish.
On a case-by-case basis, a care manager can assist with resources such as financial struggles, food insecurity or housing issues.
A patient will schedule, if neccesary, follow-up treatment either with Access or with other partner psychiatric treatment.
Insurers will be billed directly for those who have insurance. However, due to a $4 million federal grant, for the next 2 years, out of pocket costs of patients who require treatment but are uninsured, will be covered.
Orange County Department of Mental Health
Chemical Dependency Services
Services provided relate to:
HOPE not HANDCUFFS
a Program of Tri-County Community Partnership
Excerpts from their brochure
an innovative approach to bring hope
to those struggling with addiction
When a person is ready to begin the process of recovery, they can walk in to a participating police department and ask for help.
- They will be greeted with support, compassion and respect. Once accepted into the program, *the individual will be guided through a brief intake process to ensure proper treatment placement.
- A trained angel volunteer will be called to the station to help with paperwork and to provide support until a treatment option is found.
Regardless of insurance status, the team will work directly with local substance use services for placement in a treatment facility as soon as possible.
*Exceptions that may make someone ineligible for the program: a felony or domestic violence warant; danger to others; under 18 without parent or guardian consent; medical condition that may need hospitalization.
Currently participating Police Departments as of Jan.1, 2020:
Crawford, Town of
Florida, Village of
Goshen, Town of
Greenwood Lake Police
Maybrook, Village of
Middletown, City of
Montgomery, Town of
Mount Hope, Town of
New Windsor Police
Port Jervis Police
Walden, Village of
Warwick, Town of
Wallkill, Town of
List is rapidly growing-call your local Police Department to see if they have joined the initiative.
Do You Need Help Accessing
Addiction or Mental Health Care?
Community Health Acess to Addiction and Mental Healthcare Project (CHAMP) can help you:
- know your insurance rights
- fight insurance denials for mental health and addiction care
- challenge insurance barriers and discrimination
- get the most from your coverage
- receive fair reimbursement
- learn about options for low-cost care for the uninsured
Access treatment for mental health U substance use disorders, including medication
Monday-Friday: 9 am - 4 pm
Services are Free & Confidential
• Listening to your concerns and complaints, and helping to find solutions to substance use disorder and mental health treatment and insurance coverage.
• Educating you about your insurance rights for substance use disorder and mental health services.
• Empowering you to advocate for yourself and work successfully with treatment providers to address your insurance concerns.
• Helping to address barriers to treatment that you need, including medication.
• Getting the most from your insurance coverage for substance use disorder and mental health services.
Helpline representatives may be able to resolve your concern immediately, or enlist the expertise of dedicated CHAMP legal, substance use disorder, or mental health specialists to address the issue.
You can be assured of timely, respectful, and culturally sensitive assistance with
concerns regarding insurance:
• Access to treatment
• Denial of services
• Access to medication
• Parity/coverage discrimination issues
• System navigation
• Medical benefits
• Enrollment referral
• Legal assistance for insurance appeals
CHAMP is a joint effort of the Office of Alcoholism and Substance Abuse Services and the New York State Office of Mental Health.
CHAMP was established in partnership with communitybased organizations, including Community Service Society, Legal Action Center, the New York State Council for Community Behavioral Healthcare, Legal Aid Society, and the Medicare Rights Center.
New Orange Campaign
Targets Opioid Addiction:
Connect 2 Disconnect
Connect 2 Disconnect is a new Orange County initiative designed to combat opioid addiction through education by helping parents connect with their kids to break the connection between prescription drugs and heroin.
Video Public Service Announcement
For more information or to request written materials, contact:
Special Projects and Community Affairs Bureau
Garnet Health Medical Center,
formerly Orange Regional Medical Center
Offers Free "Circle of Hope" Support Group
for Families of Those Battling Addiction
Check if on hold due to Coronavirus
Garnet Health Medical Center, in partnership with Alcoholism & Drug Abuse Council of Orange County, is offering a free support group for families of those battling addiction called the “Circle of Hope” Family Support Group. Meetings will be held on the first Tuesday of the month from 6:30 p.m. to 8:00 p.m., at Orange Regional Medical Center’s Community Health Education Center, located at 110 Crystal Run Road, in Middletown, NY.
Family Support Navigators will be available to offer individuals resources and information about additional support for guidance and treatment. Discussions are conducted in a safe, judgment-free environment. All meetings are free and confidential and verbal participation is not required.
Addiction can impact many things in someone’s life, including family, work and school. The “Circle of Hope” support group helps family members or loved ones who are caring for an individual struggling with a substance use disorder. For more information, please call Orange Regional’s Community Health Coordinator, Andrew Oni, at 845-333-7324. Registration is not required.
Resource Recovery Center of Orange County
Facebook link click above
RRCofOC is a medically supervised detoxification and inpatient rehabilitation facility in the Town of Wallkill (in the former Holiday Inn Building). Forty beds, half for detox and half for rehab were open as of December1, 2019.
If you know someone who needs help, reach out! 844-606-HELP or email INFO@RRCOOC.com.
SAMHSA: Substance Abuse
Mental Health Services Administration
The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation. SAMHSA's mission is to reduce the impact of substance abuse and mental illness on America's communities.
National HelpLine: 800-662-HELP (4357) or 800-487-4889 (TTY)
SAMHSA Treatment Referral Hotline: 877-SAMHSA7 or 877-726-4727
*The updated terminology is now Substance Use rather than Substance Abuse
Do You Need Help Addessing
Addiction or Mental Health Care?
CHAMP:Community Health Access to Addiction and Mental Healthcare Project
| Drug Take Back Act Signed into Law
Pharmacies will soon be required to provide either a box where you can drop off unused medications or an envelope that you can use to mail back the medication to a disposal facility. This service will be free of charge to the consumer and will be paid for entirely by the pharmaceutical companies.
Assemblywoman Aileen M. Gunther Newsletter:
"Medication that is forgotten in a cabinet can be found and improperly used by others in the home. Many teens who began using opioids find them first in their parents' or grandparents' medicine cabinets. However, if unwanted pills are simply flushed down the toilet or tossed out, they can mix with the public water supply."
That is why the new Drug Drop Off law is so important. For more information on existing drug take-back programs and a map of locations across the state, please click here. Insert your zip code to be able to read the map more easily.
For general information regarding safe medication disposal for households, click here.
If you or someone you know is in need of addiction treatment services, please click here for a list of providers in our area.
Aileen Gunther also invites you to contact her office at 845-342-9304 or 845-794-5807 so she can help you find available services.
NAMI Orange does not recommend specific programs or services.
The resources listed below are for informational purposes only.
Alcohol and Chemical Dependency Treatment
The Orange Regional Family Program
for Alcoholism and Chemical Dependency
has moved to:
75 Crystal Run Road, Suite 135
Middletown, NY 10940
845-333-7800 for the Out-Patient Counseling Services
a drug and alcohol abuse and behavioral disorder rehabilitation center
671 Route 17 M, State Farm Building
Monroe, New York 10950
Located in Monroe, NY and serves Orange and Rockland Counties, NY;
Warwick, NY, and Sussex County, NJ.
NYS Office of Addiction Services & Support (OASAS) Treatment Availability: findaddictiontreatment.ny.gov
ISSUES WITH SUBSTANCE USE SERVICES:
- Alcohol and Drug Abuse Council (Information and referral)
NOTE: Family Support Group Meetings every Wednesday, 6:30-9 p.m.
- Catholic Charities (Outpatient treatment)
- Center of Recovery
- Middletown Addictions Crisis Center
- RECAP Outpatient Rehab Program
845-421-6234 or 845-342-3978 X6234
- Restart Day Treatment (age 13-21 Access thru school district)
- Restorative Management
- Richard C. Ward Addiction Treatment Center